We believe every local business deserves to hear from its customers
Not just the angry ones on Yelp. Not just the ones who fill out comment cards. All of them.
Why Feedbaxster exists
Enterprise companies have entire teams dedicated to customer feedback — surveys, NPS scores, sentiment dashboards, the works. Local businesses? They get comment cards and Yelp reviews.
We thought that was backwards. The restaurant owner who knows every regular by name deserves better tools than a suggestion box. The salon owner who built her business on word-of-mouth deserves to know what people are actually saying.
So we built Feedbaxster: enterprise-grade feedback intelligence, made simple enough for anyone to use. A QR code on the table, a dashboard on your phone, and AI that turns scattered comments into clear, actionable insights.
No IT department required. No 50-page implementation guide. Just print a QR code, stick it somewhere customers can see it, and start listening.
What we stand for
Simplicity
If it takes more than 5 minutes to set up, we've failed. Technology should disappear behind the experience.
Honesty
Real feedback isn't always comfortable, but it's always valuable. We help businesses hear the truth.
Community
Local businesses are the backbone of every neighborhood. We build tools that help them thrive.
Privacy
Customer data is sacred. We encrypt everything, never sell data, and give businesses full control.