Security

Your data, protected

We take security seriously. Here's how we keep your business data and your customers' feedback safe.

Data Encryption

  • All data encrypted in transit with TLS 1.3
  • All data encrypted at rest with AES-256
  • Database connections encrypted end-to-end
  • Secure key management with regular rotation

Authentication & Access Control

  • Powered by Supabase Auth with industry-standard protocols
  • Row-level security ensures tenant data isolation
  • Role-based access control for team members
  • Session management with secure token handling

Infrastructure

  • Hosted on enterprise-grade cloud infrastructure
  • Automated backups with point-in-time recovery
  • DDoS protection and rate limiting
  • Regular security patches and updates

Data Retention & Privacy

  • You own your data — export or delete at any time
  • Configurable data retention policies
  • No selling of customer data to third parties
  • GDPR-friendly data handling practices

Security Practices

  • Regular security audits and vulnerability assessments
  • Dependency scanning for known vulnerabilities
  • Code review process for all changes
  • Incident response plan with defined escalation paths

Responsible Disclosure

If you discover a security vulnerability, we appreciate your help in disclosing it to us responsibly. Please email us with details and we'll work with you to address the issue promptly.

team@feedbaxster.com